DashboardKnowledge Base

Agent Knowledge Base

THA Industrial Relations documents and resources for Agent Grace

Total Documents
23

In knowledge base

Modern Awards
7

Award documents

Active Documents
23

Up to date

Potential Gaps
8

Missing documents identified

Hospitality Industry (General) Award 2020
MA000009.md
ActiveMA000009

The primary award covering most hospitality workers including hotels, restaurants, cafes, and catering. Covers classifications, pay rates, hours of work, and leave entitlements.

Modern AwardsUpdated: July 2025
penalty ratesclassificationshours of workleaveallowancescasual employment
Fast Food Industry Award 2020
MA000003.md
ActiveMA000003

Covers employees in fast food operations. Includes specific provisions for quick service restaurants and takeaway food establishments.

Modern AwardsUpdated: July 2025
fast foodquick servicejunior ratesshift work
Food, Beverage and Tobacco Manufacturing Award 2020
MA000073.md
ActiveMA000073

Covers manufacturing and processing of food, beverages, and tobacco products.

Modern AwardsUpdated: July 2025
manufacturingfood processingshift allowances
Restaurant Industry Award 2020
MA000080.md
ActiveMA000080

Specific award for restaurant industry employees not covered by the general hospitality award.

Modern AwardsUpdated: July 2025
restaurantsdiningservice staff
Registered and Licensed Clubs Award 2020
MA000090.md
ActiveMA000090

Covers employees working in registered and licensed clubs including RSL clubs, sporting clubs, and community clubs.

Modern AwardsUpdated: July 2025
clubsgamingmembership services
Amusement, Events and Recreation Award 2020
MA000093.md
ActiveMA000093

Covers amusement parks, events, and recreational facilities including theme parks and entertainment venues.

Modern AwardsUpdated: July 2025
eventsrecreationentertainmentamusement
Wine Industry Award 2020
MA000119.md
ActiveMA000119

Covers employees in wineries, cellar doors, and wine production facilities.

Modern AwardsUpdated: July 2025
winecellar doorviticulture
Hospitality Industry (General) Award Pay Guide
payguidepdf_G00032863.md
ActiveMA000009

Official Fair Work pay guide for the Hospitality Industry (General) Award with current pay rates and allowances.

Pay GuidesUpdated: July 2025
pay ratesallowancespenalty ratescasual loading
Fast Food Industry Award Pay Guide
payguidepdf_G00732956.md
ActiveMA000003

Official Fair Work pay guide for the Fast Food Industry Award.

Pay GuidesUpdated: July 2025
pay ratesjunior ratesallowances
Restaurant Industry Award Pay Guide
payguidepdf_G00803007.md
ActiveMA000080

Official Fair Work pay guide for the Restaurant Industry Award.

Pay GuidesUpdated: July 2025
pay ratesallowancespenalty rates
Registered and Licensed Clubs Award Pay Guide
payguidepdf_G00903011.md
ActiveMA000090

Official Fair Work pay guide for the Registered and Licensed Clubs Award.

Pay GuidesUpdated: July 2025
pay ratesallowancesgaming allowances
Amusement, Events and Recreation Award Pay Guide
payguidepdf_G00932967.md
ActiveMA000093

Official Fair Work pay guide for the Amusement, Events and Recreation Award.

Pay GuidesUpdated: July 2025
pay ratesevent allowances
Wine Industry Award Pay Guide
payguidepdf_G01192866.md
ActiveMA000119

Official Fair Work pay guide for the Wine Industry Award.

Pay GuidesUpdated: July 2025
pay ratescellar door allowances
Additional Pay Guide Reference
G00092861.md
Active

Supplementary pay guide reference document.

Pay GuidesUpdated: July 2025
pay ratesreference
Tasmanian Hotels Industrial Relations Agent Guide
TasmanianHotelsIndustrialRelationsAgentGuide.md
Active

Comprehensive guide for the THA IR agent covering response protocols, escalation procedures, and common scenarios.

Agent GuidesUpdated: 2025
agent behaviorresponse protocolsescalationscenarios
IR Agent Version 2 Specifications
IRAgent-V2.md
Active

Technical specifications and behavior guidelines for the IR Agent Version 2 (Grace).

Agent GuidesUpdated: 2025
agent specificationsGracebehavior rules
THA IR Knowledge Base - HIGA Focus
THA_IR_Knowledge_Base_HIGA_July2025.md
ActiveMA000009

Specialized knowledge base document focusing on the Hospitality Industry (General) Award with example calculations and AI response formats.

Agent GuidesUpdated: July 2025
HIGAcalculationsAI responsespenalty rates
Legislative & Regulatory Foundations
Section1—Legislative&RegulatoryFoundations.md
Active

Overview of the legislative framework including the Fair Work Act, National Employment Standards, and regulatory bodies.

LegislationUpdated: 2025
Fair Work ActNESlegislationcompliance
HIGA - Hospitality Industry General Award Summary
HIGA.md
ActiveMA000009

Summary reference document for the Hospitality Industry (General) Award.

Reference DocumentsUpdated: 2025
HIGAsummaryquick reference
GRIA - General Retail Industry Award Reference
GRIA.md
Active

Reference document for General Retail Industry Award provisions that may apply to hospitality retail operations.

Reference DocumentsUpdated: 2025
retailcross-reference
RIA - Restaurant Industry Award Reference
RIA.md
ActiveMA000080

Quick reference document for Restaurant Industry Award.

Reference DocumentsUpdated: 2025
restaurantsquick reference
RLCA - Registered and Licensed Clubs Award Reference
RLCA.md
ActiveMA000090

Quick reference document for Registered and Licensed Clubs Award.

Reference DocumentsUpdated: 2025
clubsquick reference
Industrial Relations Reference for Tasmanian Hospitality (2025)
IndustrialRelationsReferenceforTasmanianHospitality(2025).md
Active

Comprehensive reference document covering all aspects of industrial relations specific to Tasmanian hospitality industry.

Reference DocumentsUpdated: 2025
Tasmaniahospitalitycomprehensive referencestate-specific